RESEA Staff Training

Enhancing RESEA With Evidence-Based Interaction Strategies

This training is intended for all workforce staff who provide or supervise Reemployment Services and Eligibility Assessment (RESEA) services to UI claimants. Enhancing RESEA with Evidence-Based Interaction Strategies is a five-part training series focused on using evidence-based interaction skills to improve outcomes. Each 90-minute session is web-based, live, and includes case studies from real-world scenarios. Participants will receive sample scripts, opportunities to practice, and job aids for future reference.
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Target Audience:
Workforce Center Staff (Counselors, Case Managers, and Supervisors)
American Job Center Staff
​Workforce Board Members
​Career Counselors
 
Training Format:
Virtual Instructor-Led (Live, Synchronous) Webinars
Scenario-Based Learning for Skill Development
​Interactive
 
Duration:
5 consecutive weekly 90-minute webinars
​(7.5 hours total)
 
Support Materials:
Job Aid Handouts with Sample Scripts
 
Evaluation:
Level 1 (Reaction)
​Level 2 (Learning)
 
Price:
$259/participant
 
Dates & Times:
Wednesdays 1/29/25 - 2/26/25
11 AM - 12:30 PM ET (8-9:30 AM PT)
​Additional times can be arranged for groups.

​For more information, contact:
[email protected] or 248.875.4248

Customer Testimonials

“Everybody needs to hear this training.”​

“The scripts are good.
​I like that it offers a way to get those words out.” 

“ …a very big piece missing in Workforce Solutions.”

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