Workforce Development
The National Workforce Institute (NWI) was founded in 2005 to address the professional development needs of the public workforce system. NWI is a fully-owned subsidiary of Learning Designs, Inc. and provides consulting and training services to workforce organizations in multiple states. Consulting services include needs analysis, competency mapping, value stream mapping of work processes, development of standard operating procedures, and creation of survey instruments to measure customer satisfaction. NWI also provides training for workforce professionals and job seekers in both traditional and online formats.
In 2019, NWI became the training provider for the first DOL-approved Workforce Professional Apprenticeship program in the country. Sponsored by Workforce Solutions of Central Texas, the program allows staff to earn a Journeyman Workforce Professional credential.
In 2019, NWI became the training provider for the first DOL-approved Workforce Professional Apprenticeship program in the country. Sponsored by Workforce Solutions of Central Texas, the program allows staff to earn a Journeyman Workforce Professional credential.
RESEA Staff Training
This training is intended for all workforce staff who provide or supervise Reemployment Services and Eligibility Assessment (RESEA) services to UI claimants. Enhancing RESEA with Evidence-Based Interaction Strategies is a five-part training series focused on using evidence-based interaction skills to improve outcomes. Each 90-minute session is web-based, live, and includes case studies from real-world scenarios. Participants will receive sample scripts, opportunities to practice, and job aids for future reference.
This training is intended for all workforce staff who provide or supervise Reemployment Services and Eligibility Assessment (RESEA) services to UI claimants. Enhancing RESEA with Evidence-Based Interaction Strategies is a five-part training series focused on using evidence-based interaction skills to improve outcomes. Each 90-minute session is web-based, live, and includes case studies from real-world scenarios. Participants will receive sample scripts, opportunities to practice, and job aids for future reference.
Job Seeker Tools & Resources
NWI online job seeker tools are fun, interactive, and informative. NWI has developed tools that are professionally narrated and keep customers engaged as they learn. They can be hosted on your website and can be customized with your brand/logo. Also available in Spanish!
NWI online job seeker tools are fun, interactive, and informative. NWI has developed tools that are professionally narrated and keep customers engaged as they learn. They can be hosted on your website and can be customized with your brand/logo. Also available in Spanish!
- Addressing the Overqualified Label
- Balancing Life and Work
- Creating a Basic Resume
- How to Target a Company
- Insider Tips About Interviews
- LinkedIn Do's and Don'ts
- Rebranding Your Skills
- Rules of the Road/Business Etiquette
- Salary Negotiation
- The Basics of Job Interviews
- Using Social Media for Virtual Networking
- Virtual Interviewing
- Web-Based Job Search
Online Workforce Professional Series
Provide your staff with the skills they need to meet the needs of employer and job seeker customers. AT NWI, we focus on competencies required for job performance – the specific skills needed to provide qualified candidates to employers and effective job search guidance to job seekers. This not only improves performance outcomes, it helps you retain your most important asset – the hard-working professionals who staff your career centers.
Provide your staff with the skills they need to meet the needs of employer and job seeker customers. AT NWI, we focus on competencies required for job performance – the specific skills needed to provide qualified candidates to employers and effective job search guidance to job seekers. This not only improves performance outcomes, it helps you retain your most important asset – the hard-working professionals who staff your career centers.
- Assigning and Reviewing Job Postings
- Conducting Customer Interviews
- Counselor Notes
- Dealing with Criminal Backgrounds
- Evaluating Job Readiness
- Family-Domestic Violence
- Helping People Find Jobs
- Helping People Stay Employed
- Job Posting Notes
- Labor Market Intelligence
- Making Quality Referrals
- Overcoming Employment Challenges
- Rebranding Your Skills
- Testing and Assessment
Apprenticeships for Workforce Development
Apprenticeships today are available in more than 1,000 professional occupations including Healthcare, Information Technology, Energy, Transportation, and… Workforce! Registered apprenticeships improve employers’ recruitment and engagement strategies by providing opportunities for employees to gain skills while working. Through a combination of on-the-job training and formal instruction, people are transformed into the high-potential workers every employer dreams of engaging. Apprenticeships are a win-win proposition, because employees receive a nationally-recognized industry certification and a solid career.
How do apprenticeships work?
Staff have the opportunity to earn a Journeyman Workforce Professional credential in a specialty track by completing a combination of on-the-job training and related instruction over a two-year period of time. Employees gain knowledge and skills related to research-based workforce competencies while they learn to complete specific job tasks. To meet DOL reporting requirements, the program also includes a learning management system (LMS) that hosts and tracks online courses, local classroom offerings, and task lists which document work performance. Experienced staff can test out of competencies and credit for training.
Apprenticeships today are available in more than 1,000 professional occupations including Healthcare, Information Technology, Energy, Transportation, and… Workforce! Registered apprenticeships improve employers’ recruitment and engagement strategies by providing opportunities for employees to gain skills while working. Through a combination of on-the-job training and formal instruction, people are transformed into the high-potential workers every employer dreams of engaging. Apprenticeships are a win-win proposition, because employees receive a nationally-recognized industry certification and a solid career.
How do apprenticeships work?
Staff have the opportunity to earn a Journeyman Workforce Professional credential in a specialty track by completing a combination of on-the-job training and related instruction over a two-year period of time. Employees gain knowledge and skills related to research-based workforce competencies while they learn to complete specific job tasks. To meet DOL reporting requirements, the program also includes a learning management system (LMS) that hosts and tracks online courses, local classroom offerings, and task lists which document work performance. Experienced staff can test out of competencies and credit for training.
Health & Safety
TrainingHealth & safety training makes good business sense. Safety isn’t just good for employees; it’s good for the organization’s bottom line. Investing in safety training is a solid business strategy. According to Liberty Mutual Research Institute for Safety, you save $4 – $6 for every $1 you invest.
We offer a wide range of generic and facility-specific training, all of which can be customized to meet the specific needs of your company. eLearning
Blended Learning
Instructor-led Training / VILT
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ConsultingWhen you need to develop or improve your safety programs and systems, our subject matter experts are here to help! They can provide:
Health & Safety Committee Support Our team can help you establish or improve your internal safety committee. They will make sure your team has the skills it needs to meet your company’s safety objectives. Safety Communication Support Communicating health and safety information throughout your organization is a top priority. We can evaluate your current communication process and create the support tools you need. For example, our products include monthly Safety Toolbox Talks with job aids for supervisors and handouts for employees. Focus Groups If you’re looking for information from your facilities or frontline employees, we can design and conduct focus groups. Focus groups are used to identify training needs, improve safety processes, and define competencies required for safe performance. |
Diversity, Equity & Inclusion
eLearning
Diversity, Equity, and Inclusion is a three-part eLearning series intended for all members of an organization. The series includes:
Diversity, Equity, and Inclusion is a three-part eLearning series intended for all members of an organization. The series includes:
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PART 1:
The Basics & Beyond The changing workforce, workplace equity issues, and barriers to inclusion (including microaggressions) 
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PART 2:
What’s New? Recent events, current terminology and concepts, and legal updates related to diversity, equity, and inclusion 
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PART 3:
Self-Awareness Acknowledge your attitudes, identities, privileges, and understand how they intersect within yourself and among coworkers. 
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Download our calendar to get DEI and inclusion events, religious observances, and more!
Motivational Interviewing
Motivational Interviewing (MI) is an evidence-based communication approach for strengthening a person’s own motivation and guiding the person towards a goal. Whether you represent a small practice, a mid-sized firm, or a large scale agency, MI training may have several benefits for your organization. LDI knows how to provide MI training in ways that lead to successful implementation. Increasingly, more options are available for effective MI training to fit your organization’s needs in terms of content, budgets, and time constraints. Examples of MI training topics include:
- Introduction to MI
- Advanced MI Skills Training
- Communication Skills – OARS
- The Four Processes of MI
- Mindset of the MI Practitioner
- MI Summaries
- Client Engagement
- Responding to Client Resistance
Quality Standards
LDI follows evidence-based approaches, utilizes trainers who are members of MINT, and complies with current best practices in the field of training. LDI is an IACET accredited provider – meaning that our policies and processes meet the ANSI/IACET Standard for Continuing Education and Training. Our materials are driven by performance-based objectives, incorporate adult learning principles, and include pre- and post-assessments.
Customization
LDI customizes training to fit with the job responsibilities and work environment of your organization. We use targeted, real-world scenarios to ensure transfer of knowledge and skills that enhance job performance. And, our services are scalable from small groups to large agencies.
LDI follows evidence-based approaches, utilizes trainers who are members of MINT, and complies with current best practices in the field of training. LDI is an IACET accredited provider – meaning that our policies and processes meet the ANSI/IACET Standard for Continuing Education and Training. Our materials are driven by performance-based objectives, incorporate adult learning principles, and include pre- and post-assessments.
Customization
LDI customizes training to fit with the job responsibilities and work environment of your organization. We use targeted, real-world scenarios to ensure transfer of knowledge and skills that enhance job performance. And, our services are scalable from small groups to large agencies.
