SERVICES_2023

SERVICES

Custom eLearning

At LDI, we design, develop, and implement training that improves processes, safety, quality, and efficiency. We also have substantial experience and expertise in the following areas:

Health & Safety (add link - see orig page)
Workforce Development (add link - see orig page)
Motivational Interviewing (add link - see orig page)
Diversity, Equity & Inclusion (add link - see orig page)

Custom Instructor-led Training / VILT

Courses can be delivered “as is” by one of our trainers (or virtually) or quickly customized to reflect your work environment. Each course includes performance-based learning objectives, activities that reflect real-world situations, and opportunities to practice new skills or knowledge. Training is supported by Level I and Level II assessments that measure learner satisfaction and achievement of learning objectives. We also can provide train-the-trainer services for your internal staff.

Adapting to Change
Business Ethics
Business Writing
Change Management
Coaching
Communication Skills
Conflict Management
Customer Service
Decision Making
Diversity
Effective Meetings
Emotional Intelligence
Facilitation Skills
Finance
Interviewing Skills
Negotiation
On-the-Job Training
Performance Appraisals
Personal Accountability

Personal Style (MBTI)
Presentation Skills
Problem Solving (Creative)
Problem Solving (5-Why)
Project Management
Sexual Harassment
Strategic Planning
Stress Management
Supervisor Training Series
Survey Design
Team Leadership
Team Skills
Time Management
Train-the-Trainer
Emotional Intelligence
Workplace Violence

Course Catalog

Blended Solutions
Sometimes, the best solution to a training need is a combination of online and classroom instructions. Online training provides users with knowledge and concepts. Classroom instruction provides practice and skill building. Any of our courses can be adapted to blended format.

Webinars
LDI webinars are a cost-effective way to deliver knowledge and train your staff from anywhere. Our webinars are engaging, interactive, and allow for one-on-one dialogue between the presenters and the audience making the learning experience more meaningful. The webinars can be recorded and loaded on your LMS or website for future use. Any of our courses can be converted to a webinar format.

CLICK TO LEARN
HOW TO DEAL WITH Challenging Customers

For information on the Dealing With Difficult Customers webinar, please contact Julie at 248-875-4248 or email jgieral@learningdesigns.com.

eLearning Conversion

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Instructional Design Services

We know every workplace is unique. We also know learners often have difficulty transferring “generic” content to their jobs. That’s why custom content development is often the key to effective learning. When you partner with us, we’ll begin with a conversation about your goals and desired outcomes. The next step will be to assess your target audience and work environment to identify the best approach to learning. Then, we’ll design and develop training to engage your learners and achieve the desired performance objectives. Finally, we’ll work with you to pilot test the training, analyze test results, and make plans for ongoing delivery.

We use the well-known ADDIE Process to develop instructional materials.

Analyze the situation to clarify instructional needs and objectives, define the learning environment, and identify existing knowledge/skill levels of the target audience.
Design performance-based objectives, instructional strategies used to deliver content, and assessment methods used to ensure achievement of training goals.
Develop instructional materials needed to support learning (whether online, blended, or classroom-based). Pilot test to ensure accuracy of content and effectiveness of process.
Implement training by delivering to the target audience.
Evaluate results to ensure achievement of learning and organizational objectives.

ISD Assessment Tools
We don’t want to reinvent the wheel, so we use proven tools to support our training programs.

MBTI
Everything DiSC
Thomas Kilmann Conflict Mode Instrument
Keirsey Temperament Sorter
Rokeach Value Survey

Our outside perspective can help you solve problems!
Our consulting services support planned organizational change – whether the change involves a redefined culture, an organizational restructuring, process improvements, or the development of standard operating procedures or quality systems. We use a systems approach to consulting, because successful change often requires more than training.

Consulting

System Design

Determine the career paths in an organization
Identify the jobs in each career path
Define the competencies required for each job
Integrate training to support job competencies

Competency Mapping

Analyze jobs to identify required competencies
Define behavior-based performance levels
Develop competency assessments
Analyze results to identify training needs

Needs Assessment

Assess current levels of performance
Define desired levels of performance
Identify gaps in knowledge and skills
Recommend training solutions to close the gaps

Task Analysis

Identify each task required to perform the job
Define the knowledge/skills required to perform each task
Determine the sequence of all job activities
Develop training to support each element of the job

Off-the-Shelf Products

Populate your training library with our catalog of soft skills courses. We realize each organization is unique, and we believe the “best” training includes workplace examples that “ring true” to the audience. We also know it takes 120 to 190 hours to develop a single eLearning course from scratch! Let us help you maximize your time and budget by providing content that is ready to launch or can be branded to fit your needs.

Our eLearning courses are SCORM-compliant and have responsive design. We provide source files and knowledge checks so you can update content as needed.

Soft Skills eLearning Library

Adapting to Change
All About Teams
Balancing Life and Work
Business Etiquette
Business Writing
Celebrating Diversity
Change Management
Coaching
Communication
Conflict Resolution

Creating a Collaborative Culture
Diversity, Equity & Inclusion Series
Decision Making
Harassment Prevention
Interpersonal Relationships
Interviewing Skills
Making Meetings Work
Managing Tough Conversations
Motivational Interviewing
Personal Accountability

Presentation Skills
Presentation Skills Practice
Problem Solving
Project Management
Sexual Harassment
Stress Management
Supervising During a Pandemic
Team Leadership
Time Management
Workplace Violence

Administration

Maintain a Training Calendar
Manage User Communications
Monitor Course Completion & Reports

Continuing Education Units (CEUs)

Manage Attendance Requirements
Determine Number of Credits
Maintain CEU Records

LMS & Training Support

Tired of juggling training requests one at a time?
Let us be your training department! Our full-service capabilities allow us to offer you a robust training system that will give you a competitive edge. We’ll design a system that meets your needs, develop and deliver effective training products, and measure the outcomes to prove the value of your investment.

LDI is accredited by the International Association for Continuing Education and Training (IACET). This means we comply with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. It also means we are authorized to offer IACET CEUs for programs that qualify.

Learning Management System (LMS)

Launch SCORM-compliant eLearning
Maintain Course Catalog & Registration
Keep Records and Reports

Let Us
Help You

NEEDS CONSULTATION

In your free consultation, we’ll discuss your specific training needs and provide an affordable estimate.