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| Management/Supervisory Series |
| Our Management/Supervisory Series is designed to support competencies required by front-line managers and supervisors: |
- Personal Effectiveness
- Supervisor Roles and Responsibilities
- Personal Style
- Interpersonal Communication
- Conflict Resolution
- Meeting/Presentation Skills
- Managing Performance
- Establishing Goals and Metrics
- Conducting Performance Reviews
- Interpersonal Communication
- Coaching/Mentoring
- Resolving Performance Problems
- Managing Resources
- Basic Project Management
- Basic Financial Principles
- Time Management
- Delegation
- Managing the Work Environment
- Discrimination and Harassment
- Workplace Violence
- Diversity
- Change Management
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| Organizational Improvement Series |
| Our Organizational Improvement Series is focused on competencies that support overall business strategies and objectives |
- Business Ethics
- Change Management
- Conflict Resolution
- Customer Service
- Diversity
- Leadership
- Recognizing and Motivating Employees
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- Strategic Planning
- Team Leadership
- Team Skills
- Sexual Harassment
- Emotional Intelligence (Workplace EQ)
- Workplace Violence
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| Employee Development Series |
| The Employee Development Series includes courses designed for personal professional development. |
- Business Writing
- Coaching
- Decision Making
- Financial Principles
- Facilitation Skills
- Grant Writing
- Interpersonal Communication Skills
- Interviewing Skills
- Negotiation Skills
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- On-the-Job Training
- Performance Appraisals
- Personal Accountability
- Personal Style
- Presentation Skills
- Problem Solving
- Project Management
- Survey Design
- Time and Stress Management
- Train-the-Trainer
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| Quality Improvement Series |
| Quality Improvement training provides knowledge and skills required to improve the quality of products and processes. |
- Fundamentals of Quality
- Quality Tools
- Basic Statistics
- Process Mapping
- Problem Solving - 5 Why
- Error Proofing
- Quality Management Systems
- ISO 9001: 2000
- Process Auditing
- ISO 14001: 2004
- ISO 13485: 2003
- ISO 17025: 2005
- ISO/TS 16949: 2004
- Lean Training
- Management Overview
- Lean Culture (Kaizen Applications)
- Lean Accounting and Measurables
- Value Stream Mapping
- Quick Changeover
- Total Productive Maintenance
- Poka Yoke
- Cellular Flow
- Visual Workplace
- Standardized Work
- Six Sigma
- Six Sigma Overview
- Six Sigma Green Belt
- Six Sigma Black Belt and Certification
- Design Applications for Six Sigma
Simons-White
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Process:
Our team implementation process includes seven (7) steps:
Step 1: Meet with key leaders to define desired outcomes. What is the purpose of moving to a team environment and what are the organizational indicators of success?
Step 2: Conduct structured interviews with representatives of all levels of the organization. What is the current organizational climate? How do people feel about working in teams? What are the potential barriers to successful implementation?
Step 3: Develop customized recommendations for action and measurement. What needs to happen at each level of the organization? What metrics should be established to measure the impact of change?
Step 4: Develop requirements and boundaries to guide future actions. What decisions must be made by leadership? What are the "givens" within which teams can operate independently?
Step 5: Implement actions and team training. What structural changes need to be made? Which roles need to be redefined? Do team leaders have the skills to lead? Do team members have the skills to participate effectively?
Step 6: Measure for effectiveness. What do the metrics tell us? What's working well and what needs to be improved?
Step 7: Provide coaching for continued success. What resources are in place to sustain the team process? What is the method for continuous improvement? How are teams recognized and rewarded for success?
Our Team Implementation Checklist ADD COPYRIGHT SIGN HERE WITH LEARNING DESIGNS, INC. will help you implement teams quickly and effectively. It ensures that teams you establish today have the resources and skills to produce results tomorrow!
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Learning Designs has worked with many organizations to implement teams in both union and non-union environments. Our proven process has delivered results for the organizations that we serve.
Preferred vendor for team concept training at General Motors Corporation.
LDI implemented team training at an automotive assembly plant by training approximately 3,000 employees in five days. Two months after the training, the plant manager reported that 80% of teams were functioning effectively in their weekly team meetings.
Another GM plant reports that controllable absenteeism before implementing teams was 4% and after teams was .5%.
"First Time Quality (a measure of how many units were successfully produced without having any special attention) was 96.2% the month before we implemented teams. It grew steadily over the next six months and is now at 98.9%. This may not sound like a lot, but it is actually a huge improvement. We attribute most of it to team implementation." Education and Training Department at a GM Powertrain Plant
"We produce approximately 5,000 units a day. In the last six weeks, he have had five days with a 100% perfect run. This was almost unheard of before teams. Education and Training Department at a GM Powertrain Plant
GM Chairman's Award for Team Implementation.
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In today's global business world, many organizations are implementing teams as a way to improve competitiveness.
Teams offer a number of advantages; they can increase productivity, reduce costs, and accomplish tasks that an individual cannot do alone.
They also can improve employee morale, by creating a workplace community that values the contributions of every team member.
LDI has a wealth of expertise in team implementation. We understand the change process involved and the impact on the work environment.
We also know how to ensure that change is sustained - by building internal capability and providing for meaningful involvement of the workforce.
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In today's global business world, many organizations are implementing teams as a way to improve competitiveness.
Teams offer a number of advantages; they can increase productivity, reduce costs, and accomplish tasks that an individual cannot do alone.
They also can improve employee morale, by creating a workplace community that values the contributions of every team member.
LDI has a wealth of expertise in team implementation. We understand the change process involved and the impact on the work environment.
We also know how to ensure that change is sustained - by building internal capability and providing for meaningful involvement of the workforce.
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