Implement Team Concept in an automotive plant.

LDI provided training and consulting services by the following:

• Consulting to create the plant's Guidelines & Boundaries surrounding Team Concept
• Held structured interviews to gather data from existing employees.
• Analyzed data from the interviews and created the plant's guidelines and boundaries to guide employees' actions in the workplace.
• Delivered a workshop to leadership to illustrate the guidelines and boundaries and to gain accountability.


• Leadership Training
• Delivered Leadership training (2-day) to introduce the plant's leadership to Team Concept and help coach them in their roles.
• Developed and printed a customized training manual.


• Team Leader Training
• Delivered Team Leader training (2-day) to introduce supervisors to Team Concept and coach them to perform in their roles.
• Developed and printed a customized training manual.


• Team Member Training
• Delivered Team Member training (4-day) to hourly employees to introduce Team Concept and help guide them in their new environment.
• Developed and printed a customized training manual and leader guide.


• Role Clarification Workshops
• We continually provide workshops to assist current employees in identifying their new roles as they move into teams.


• Leadership Workshops
• On-going coaching to plant leadership to assist in continuous improvement as they perform in teams.
• Delivered an offsite to 13 Union and 12 Management staff to assist in restoring their partnership structure as they resolve team issues. This resulted in new guidelines and boundaries for their partnership meetings and a new way to identify participants.

"FTQ (First-Time Quality) is a measure of how many units were successfully produced without having any special attention like a sideline repair or being scrapped. Our FTQ was 96.2% the month before we implemented teams. It has steadily grown over the next six months and is now at 98.9%. This may not sound like a lot, but it is actually a huge improvement. We attribute most of it to the team implementation.

We produce approximately 5000 units a day. In the last six weeks, we have had five days with a 100% perfect run. This was almost never heard of before teams.

The controllable absenteeism rate is currently at .5% vs. 4% before team implementation."

In today's global business world, many organizations are implementing teams as a way to improve competitiveness. Teams offer a number of advantages; they can increase productivity, reduce costs, and accomplish tasks that an individual cannot do alone. They also can improve employee morale, by creating a workplace community that values the contributions of every team member.

LDI has a wealth of expertise in team implementation. We understand the change process involved and the impact on the work environment. We also know how to ensure that change is sustained - by building internal capability and providing for meaningful involvement of the workforce.

In today's global business world, many organizations are implementing teams as a way to improve competitiveness. Teams offer a number of advantages; they can increase productivity, reduce costs, and accomplish tasks that an individual cannot do alone. They also can improve employee morale, by creating a workplace community that values the contributions of every team member.

LDI has a wealth of expertise in team implementation. We understand the change process involved and the impact on the work environment. We also know how to ensure that change is sustained - by building internal capability and providing for meaningful involvement of the workforce.