Autodesk, a software company that sells AutoCAD solutions to organizations worldwide, needed training support services for one of its divisions. The purpose was to educate Autodesk employees about specific products and the value they provide to customers.

LDI provided training support by:

• Creating new performance-based objectives for the training.



• Revising existing training to support the sequence of course objectives.



• Developing classroom participant manuals that included content required to support presentations and materials for classroom activities.



• Developing Level 1 and Level 2 assessment instruments to measure customer satisfaction and achievement of learning objectives.



• Developing instructor guides that included PowerPoint slides for classroom delivery, instructions and suggested times for facilitating classroom activities, answers to pre/post tests, and sample questions for prompting participant interaction.

The course pilot was attended by members of the LDI project team and was a success as evidenced by survey feedback - an overall score of 4.4 out of 5 was achieved.

Since completing this project, we have had additional opportunities to work with Autodesk and look forward to continuing our business relationship with them.

In today's global business world, many organizations are implementing teams as a way to improve competitiveness. Teams offer a number of advantages; they can increase productivity, reduce costs, and accomplish tasks that an individual cannot do alone. They also can improve employee morale, by creating a workplace community that values the contributions of every team member.

LDI has a wealth of expertise in team implementation. We understand the change process involved and the impact on the work environment. We also know how to ensure that change is sustained - by building internal capability and providing for meaningful involvement of the workforce.

In today's global business world, many organizations are implementing teams as a way to improve competitiveness. Teams offer a number of advantages; they can increase productivity, reduce costs, and accomplish tasks that an individual cannot do alone. They also can improve employee morale, by creating a workplace community that values the contributions of every team member.

LDI has a wealth of expertise in team implementation. We understand the change process involved and the impact on the work environment. We also know how to ensure that change is sustained - by building internal capability and providing for meaningful involvement of the workforce.