In today's business environment, all organizations are faced with the challenge of constant change. Changes in technology, changes in structure, and changes in work processes touch all facets of the organization. Global competition creates the need for adaptation and continuous improvement; leadership's ability to manage organizational change can make the difference between success or failure.

At LDI, we use a structured process to help organizations plan for and manage change effectively. At each step of the process, we work with you to answer important questions.

• Identify desired results - What is the purpose of the organization? What are the business goals? What metrics will be used to measure success?



• Clarify and focus the desired results - What are the system requirements and boundaries? Are roles and responsibilities clear? Will the current structure support the desired change?



• Collect and analyze data - What is the level of commitment to change? What barriers or issues should be expected? What resources will be required to support the change?



• Develop a plan to act - How will change be communicated throughout the organization? Who needs to be involved in the change? How will concerns be addressed?



• Implement the plan - Do work procedures need to be rewritten? Do people have the skills required for new roles? Are relationships between people and functions adequate to support change?



• Assess results - What are the results of the change? What issues or barriers are impacting results? How can the change be improved?

LDI worked with a state educational agency to implement a major organizational change. The goal was to eliminate program-specific "expert" consultants at the state level - to form teams of educational consultants who would provide services onsite to local districts throughout the state.

During the two-year project, we helped the department establish metrics for success, clarify new consultant roles, provide needed training, develop work processes and procedures, and monitor results. As a result of the effort, the department was able to exceed expectations for customer satisfaction.

In today's global business world, many organizations are implementing teams as a way to improve competitiveness. Teams offer a number of advantages; they can increase productivity, reduce costs, and accomplish tasks that an individual cannot do alone. They also can improve employee morale, by creating a workplace community that values the contributions of every team member.

LDI has a wealth of expertise in team implementation. We understand the change process involved and the impact on the work environment. We also know how to ensure that change is sustained - by building internal capability and providing for meaningful involvement of the workforce.

In today's global business world, many organizations are implementing teams as a way to improve competitiveness. Teams offer a number of advantages; they can increase productivity, reduce costs, and accomplish tasks that an individual cannot do alone. They also can improve employee morale, by creating a workplace community that values the contributions of every team member.

LDI has a wealth of expertise in team implementation. We understand the change process involved and the impact on the work environment. We also know how to ensure that change is sustained - by building internal capability and providing for meaningful involvement of the workforce.