SMART Performance Consulting
Streamline Organizational Change
Overcome resistance. Achieve goals.
It is human nature to resist change. That's why we partner with you to overcome the inherent barriers that accompany any change initiative.

We begin with a conversation about your goals and desired outcomes. Then, our performance consultants work with you to implement planned organizational change - in culture, structure, process, or quality systems.

Our consulting teams are matched to meet your organizational needs - in fact, they may have worked within your industry.

Experience has taught us that a systems approach to consulting is essential - one that embraces the whole organization - because successful change relies on the alignment of both people and processes.

We provide a variety of consulting services to meet your organization's needs:
  • Clarify goals and values.
  • Conduct SWOT analysis.
  • Develop business objectives.
  • Establish indicators of success (metrics).
  • Monitor goal achievement.
  • Perform job analysis to identify job competencies.
  • Develop matrix that defines competencies and behavior-based performance levels.
  • Define target population.
  • Identify organizational and job requirements.
  • Assess current knowledge and skills.
  • Conduct gap analysis.
  • Make recommendations for training.
  • Establish metrics for determining change in organizational performance.
  • Build leadership readiness.
  • Identify requirements and boundaries.
  • Provide training. Develop internal capabilities.
  • Implement, monitor and coach.
  • Establish quality goals.
  • Collect baseline data.
  • Conduct gap analysis.
  • Prioritize improvement opportunities.
  • Provide needed training.
  • Implement, monitor and coach.
Drive the achievement of your organizational goals. Learn more about our services by downloading the SMART Performance Consulting informational brief.